IplanRio’s Data Office stands alongside governments from the UK, Netherlands, and Finland, as well as the US Air Force and NASA, as a global benchmark

The city of Rio de Janeiro is featured among Google Cloud’s top global case studies for using technology to improve public services. This recognition was awarded to the City Hall’s Data Office, managed by IplanRio, as an example of excellence in using technology for data collection, integration, security, and analysis in the public sector. The structure, operated by the municipal company, has been used to accelerate decision-making, improve public policy, and increase the transparency of Rio’s administration.

The highlight was published on the Google Cloud website, which deemed the approach an innovative and effective model for using the cloud to consolidate public data, thereby ensuring information security and supporting evidence-based decisions. Created in 2021, the Data Office is responsible for centralizing and processing data from over 20 municipal departments, integrating diverse areas such as health, security, education, mobility, and social services.

“The Data Office and the Datalake have transformed how information reaches public managers in an organized way, complete with data analysis. Today, we can integrate information from different areas with greater agility and precision, keeping the citizen at the center of our decisions,” says João Carabetta, president of IplanRio.

With the support of tools such as BigQuery, Looker, Vertex AI, Cloud Storage, and Chronicle, the Data Office enabled the construction of the city’s datalake—a repository that now holds over 4.7 billion records. This infrastructure has been decisive in refining diagnostics, anticipating demands, and enabling rapid, data-driven actions.

Concrete results include: reducing the average response time to citizens from 30 to 5 minutes using AI-powered chatbots; processing over 6 million vehicle license plate readings daily, used by CIVITAS to support security forces in solving crimes intelligently and systematically; and providing real-time visualization of operational data for managers, such as classroom attendance, healthcare visits, and 1746 service requests.

Beyond technological infrastructure, IplanRio also provides training in programming and data analysis for municipal employees, driving the City Hall’s digital transformation and fostering a data-driven culture among public managers.

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