On November 5th, the Planning and New Business Directorate (DPN), in partnership with the Municipal Secretariat of Conservation (SECONSERVA), launched a new inquiry system for utility companies performing maintenance work on public roads. The Process Inquiry System (SCP) allows users to quickly, easily, and intuitively access all information regarding every stage of their requests.

On November 5th, IplanRio, the Municipal Information Technology Company of Rio de Janeiro, in collaboration with the Municipal Secretariat of Conservation (SECONSERVA), launched a new inquiry system for utility companies performing maintenance work on public roads. The Process Inquiry System (SCP) allows users to quickly, easily, and intuitively access all information regarding every stage of their requests.

Through the TPU Module, part of the SCP, utility companies can request the Usage Permit (TPU)—an essential document for proceeding with public road works—after creating an account and having their profile approved by a SECONSERVA manager. Previously, this process had to be completed in person at the service centers of the Coordinating Commission for Works and Repairs on Public Roads (COR-Vias), which is part of SECONSERVA.

The TPU is essential as it consolidates technical information and project parameters. Based on this data, the system generates "Annex VI," a document detailing the technical specifications, parameters, and the total amount to be charged on the Municipal Collection Document (DARM) for the final authorization of the work.

The SCP is integrated with the Public Road Works Licensing System (SISCOR) and Process.Rio, the system responsible for controlling and monitoring processes related to public road works and maintenance. This integration allows utility companies to track their requests in real time, check information by status, type, or project situation, and obtain progress summaries quickly and efficiently.

This solution makes city maintenance even more effective, ensuring greater agility for both managers and the utility companies working to maintain the well-being of Rio de Janeiro's citizens.

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